As a Marketer using SMS keywords, I want to be able to trigger journey automations when a Contact replies with my SMS campaign with a keyword. Today MMC journeys have no SMS contact list related triggers, so when a contact replies with a keyword, and they are added to an SMS contact list, if the webhook was hit with that…
As a Marketer who works with a Sales Team who would like to follow up with prospects/customers when they view pages on my website. I use web tracking so I can use the Web Event trigger no problem, but unlike Acquisition Builder and Data Journeys, there is no "Send Notification" action available for Contact Journeys, where…
More accurate segment location rules * The location is not accurate due to emails being opened by data center IPs * Can logic be added that a Click IP is saved over a open IP
As a Marketer who wants to reach my audience via SMS, and gather and aqcuire contacts via a 3rd party platform, I need an easy way to push contacts into the SMS lists. Today I can add a contact to an email marketing list through via Zapier, but not an SMS list
There is an SMS protocol for HTML anchor links that is supported by most iphones and some android devices, yet due to some automatic handling of links in email content in MMC, we're not able to use it. See this article which covers how you can use <a href="sms:phonenumber....." so when a user clicks on a link on a…
Using the Zapier integration for MMC, when using the 'When Contact Record is Created in Maropost Marketing Cloud' trigger, there is a required email field on that first step, but it's really not clear what email is to be used here (see screenshot attached) Further testing shows that you should be entering an example…
As a Marketer who is using Maropost Marketing Cloud for both email and SMS, and because the email contact database is separate from the SMS contact database, I use Data Journeys to export email contacts (that have a phone number value) to FTP and then import them into the SMS list. Doing this allows me to import from…
Client Name: Teryn Account Name:- LSS IssabelDePrice Account ID:- 601 Issue:- The client's main concern is that the END option available on the contact show page changes the status of a contact to "Paused" instead of "Finished". As per the client, this is misleading and the END option should entirely end the journey for…
I wish we have access to our Footer Open and Click Rate. This is an important KPI if we want to enhance our email design.
I wish drag and drop is available when customizing my footer. This will make making adjustments much easier.
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