our neto platform as the ebay sales are not appearing in Neto.
There are sales in ebay that are not coming through to neto.
I checked The key and it was still within its date period.
I tried re generating the key in any case but this did not fix it.
Hi there. Welcome to the Community.
For this issue, I recommend contacting support so they can better understand the issue and troubleshoot your problem.
Feel free to reply with any more questions.
This appears to be a widespread problem reported by multiple merchants. Definitely get in contact with support so they are aware that you are affected.
