Does anyone have experience with running multiple stores (one is retail, the other is whol[...]

There are numerous examples of using multiple warehouses for one store, but am searching for an example the other way, with Neto as the centralised source, and having two subsidiary websites, one retail, one wholesale. There is a Neto Help Article regarding 'Running Multiple Stores With Import and Export. Is it as simple as that? We are concerned about how the two different stores will affect our accounting, reporting and forecasting. Thank you for your time for any replies.

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Erik Merkley

This is theoretically possible. While I don't use it myself, I know a number of merchants with that setup and the feedback isn't great. Some selected comments:

"nothing but constant issues with stock control"

"constant headaches"

"Reporting isn't accurate"

"My final response from Neto support today is that they simply don't know why the system we paid them for is not working sometimes"

In short, no it isn't that simple. You will have two websites, two control panels and two monthly fees, with some stuff kinda syncing.

You'd be better off relying on customer groups to separate retail and wholesale. You could do some template tweaks to show different content depending on a user's group.

There are some emerging third party tools attempting to do a much better job than Neto's master/slave implementation. I'm not sure if they are feature-complete yet, but look into channelup.com.au