B@SE tag for Quantity of customer orders?

Hi guys,

I am wanting to add 'VIP' to the picking slip's customer details area for customers with over x qty of orders in their history. Basically so the warehouse guys can include extra gift items or just ensure the order is processed as priority.

I cant seem to find a B@SE tag that will pull this number. Any Ideas?

Peace

Donna

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Erik Merkley

I've spent quite a bit of time investigating this and it doesn't seem possible. I just can't get the B@SE tags to list out all orders for a customer in the pick slip. The code in pick slips is a little more complicated than on the web because it runs in a limited "context" of a single order. So you can get details on that order easily, but not other orders from the same customer.

@Curtis Perri? might be able to run this past the developers to see if they have any ideas. Using [%thumb_list type:'orders'%] just gives a single result rather than loading all orders for the customer. Or no results if it's used outside the [%PICKING_LIST%] tag.

It's theoretically possible to pull the data from the API but that seems like overkill for such a small feature.

Erik Merkley

If you go with this manual method, I'd be careful about using Customer Groups. They can affect a wide variety of things in Neto like price levels, freight options available and rewards programs. If you don't need to take advantage of those things it's a lot safer to use either a custom field or something built-in. There is actually a VIP checkbox on the customer page already but it doesn't seem to be linked to a B@SE tag. A custom field would be a good way to go.

Managing this with a large number of customers could be very complicated though. It depends on the size of your business and what else you'd like to achieve with the VIP status. Neto's import/export feature allows you to do very tricky automations but it would need to be worthwhile for what you're doing.

Deactivated Member

Sorry, should mention with that last paragraph - being I was meaning to say that I'd not needed to change a single thing in my store, from pricing, to shipping, freight options, rewards, etc, when doing this.

These are things you should obviously check as part of checking you've set it up right, so you don't break things.

Donna Batchelor (1181)

Thank you all for your responses - Exactly as expected, Matt's code works perfectly when printing pick-slips for 1 or 2 orders but as soon as I hit print on a more realistic quantity it spins for a few mins and times out.

Was hoping to avoid a manual effort like using a custom field but looks like it's the only way to go

Thanks all