Currently, ways to find a customer from the customer data is using their names or email address, which can be very time-consuming when the customer is on the phone.
It will be more time efficient to find a customer by using their mobile number, which can be easily dictated with no mistake by a customer. Please add this function ASAP.
It might be even more user-friendly if customers can sign in to their accounts by using their mobile numbers. So many customers may type their email addresses wrong when they sign in.