David Horvath (Marketing) Aug 10, 2020
Hi Brianna, can you help us understand what you clarify as a contact 'in a active journey'?
would you consider a person that in in the process of the journey, or someone who has completed one? or both?
Brianna Sheck Aug 10, 2020
Hi
@David. A contact "in an active journey" is what I meant -- so if a journey is enabled, and a contact is currently somewhere IN the journey. I want to be able to easily suppress contacts who are currently IN an enabled journey using a simple rule in a segment that would capture all contacts who are currently in an enabled journey, so that I can suppress those contacts from receiving our broadcast emails. (If a contact is in a journey, we don't want them receiving any emails other than what they are receiving as a part of the journey they are in.) Hopefully, this helps to clarify. Thank you!
Brianna Sheck Aug 10, 2020
@David... Once a contact has finished a journey, they would not be included in this rule/segment.
