How do I create an email notification when a customer creates a quote?

I can't for the life of me figure out if I'm just missing the obvious here. I can't find the template to edit the new order / quote templates. Long story short, I've created a quote only site, and I'm not being notified when a customer places a quote.

I've added the SPF record, I've added a bcc email address outside of my domain name, but I can't even find a template for said function. Is this even a thing?

Thanks!

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Digital8 Neal

Hmmm, I take it this isn't possible then?

Erik Merkley

The quote email template should be under Document Templates > Email Templates > order > quote. FTP path is:

SysDoc/emails/order/quote/default.email.html

Check that it has  at the top

But I can't answer why you aren't getting the BCC. Might be better contacting Neto support so they can check out your account.

Digital8 Neal

Erik to the rescue, yet again. You should be on the Neto payroll!

Thanks for your suggestion, I looked into my template and realised that I'd added a typo in the 'from' email, so it wasn't sending at all. The quotes are now coming through exactly how I need them

Thanks you!