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Order ID sync to Freight Supplier Invoices

Stacey

Neto does not Sync Order ID to the Invoice information for some freight carriers. This makes it impossible for us to check Freight Supplier Invoices against NETO quotes to ensure we are being charged what we are expecting from booking stage. AGAIN this is a function that other freight platforms have and NETO should follow suit.

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gaetan

Hi Stacey,
Thank you for sharing this!
Are you able to specify which carriers specifically you are facing this issue with? This will help us review :)

Stacey

The carrier is Team Global Express. Neto also does NOT hold records of the quoted freight cost at the time of quoting freight at the Consignment / Package stage. We have to fully quote an order again to check if our carriers are charging us the correct freight price. We moved from Shippit which had this function.