Marketing Cloud Release – 21 Jul 2026

Cruzmanoel

{
  "version": "Marketing Cloud Release – 21 Jul 2026",
  "released": "July 2026",
  "product": "Marketing Cloud",
  "summary": "Rolled out important changes to Journey Templates and Next-Gen Segment Rules, including a revamped journey canvas experience for Welcome and Abandoned Cart templates and smarter segmentation logic for email engagement.",
  "kbArticle": "/kb/articles/2448-marketing-cloud-release-notes-21-jul-2026",
  "groups": {
    "improvement": {
      "summary": "New canvas experience for Journey Templates and enhanced Campaign Activity segment attributes",
      "items": [
        {
          "featured": true,
          "title": "Introduction of our New Canvas in \"Welcome\" and \"Abandoned Cart\" Journey Templates",
          "description": "The Welcome and Abandoned Cart journey templates now come with a revamped journey builder canvas experience. Once you finish setting up your journey through the guided template steps, you'll land on a cleaner, more intuitive canvas workspace where you can visually review and customize the flow the system creates for you."
        },
        {
          "featured": true,
          "title": "\"Unique\" and \"Total\" Attributes in Campaign Activity Segment Category",
          "description": "Building segment rules based on Campaign Activity, like Opened Emails or Clicked Emails, just got more straightforward. When creating such a rule, a new Times dropdown lets you choose whether engagement is counted as Unique (each contact counted once per campaign regardless of repeat opens/clicks) or Total (every individual open or click event counted, regardless of repetition)."
        }
      ]
    },
    "fix": {
      "summary": "No fixes listed in this release",
      "items": []
    }
  }
}