Is there an advanced config to increase the session timeout times in the admin area?
Hi Mark. Apologies we couldn't reply you earlier.
While the limit can be reduced, for security and compliance reasons, it cannot be increased beyond the default. If you previously decreased the limit and now want to restore it to its default value, please contact our support team, who will be able to assist you. I've listed the numbers below for you, but you'll always find them on the Contact Support page too.
US & AU toll free numbers:
US Toll Free:+1 855.754.3252
- Colorado:+1 720.835.0109
AU local call:+61 1300 730 300
- Brisbane:+61 7 3077 9696
New Zealand+64 9 951 8356
