Import editable kit components sort order

I need to make sure my editable kit components are always in a specific order. It appears that doing a CSV import removes the sort order, despite the components being in the order I want in the CSV.

Does anyone know how I can either keep the existing sort order or import a specific sort order for kitted components?

Many thanks

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Deactivated Member

The order of the products in the CSV file isn't taken into account, you need to use the sort order fields. From what I can see these can't be imported, but they can be set manually on the product to show in the order you want.

Daimon Cooke

Thanks for the response Curtis. That's unfortunate. What I've found is that the sort order settings seem to be randomised upon import and I have to go and set up them all up again manually. It's very time consuming as we have a lot of editable kits and we're changing prices a lot at the moment due to freight and forex rate changes, so it kinda sucks.

Can I suggest that's something to add to the roadmap? Either

a) Leave existing sort order for kitted components as they are on import. (It's really weird that they're affected at all)

b) Sort order is determined by the order the kitted components are listed in the CSV OR

c) Sort order is determined by an additional parameter

Deactivated Member

Option C would be most likely, just so that it can line up with the sort order fields on the product in the control panel. Best bet would be to post it on the ideas page, our product teams get reports on these regularly and we go through relevant ideas when working on improvements and features.

https://www.netohq.com/support/s/ideas

Daimon Cooke

Looks like it was flagged as an issue a few years ago, but hasn't really had any traction.

https://www.netohq.com/support/s/ideas?t=1590550571621#0870K000000EFdWQAW

Shame really - this would be a really simple fix to implement.