Can someone help with why the shipping information comes up everytime in a Google Product search?

If you search a Product on Google by SKU or part number, and our website gets a result, it shows the Product, but then underneath it shows Shipping information in the description (see example below). does anyone know why this happens and what I need to do to fix. Big thanks in advance Maropost Gurus!!!

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Deactivated Member

Hi Paul. Welcome to the Community.

This may happen because Google pulls shipping information from your website's structured data, a code set that provides additional information to search engines.

Any type of content on your Maropost Commerce website or webstore can have meta data added to it. Including meta information on your most important pages, such as your home page is crucial. In order to help search engines understand the content of a web page, SEO meta data/tags are brief passages of text that describe that content.

Refer to the following article for more information:

Add SEO Meta Data

I hope this helps. Let me know if you have any more questions.

Paul Arnott

Thanks very much for your help with this Pranay. I did some digging and found during our move from Unleashed to Neto a lot of products have had no SEO data moved across, including this one. It seems like all the SEO fields are blank, even though Marapost/Neto states they are automatically generated. That seems to only happen when a product is first generated in Neto, it hasn't happened in the integration. I suspect this is why I have been getting this result as the only information filled in is the Product URL, all others SEO lines are blank!

Deactivated Member

You're welcome! It's good to hear that you were able to identify the issue. It does sound like the missing SEO data is causing the shipping information to be displayed in the search results.

I'm sorry to hear that the integration didn't work as it should. To fix the issue, I recommend filling in the missing SEO data for your products, including the meta description, title tag, and other relevant fields. This should help Google better understand the content of your pages and display the correct information in the search results.

Additionally, you can consider using other features of Neto, such as Google Shopping integration or product reviews, to further enhance your search engine visibility and attract more customers.

If you need any further assistance or have any more questions, please don't hesitate to ask.