Problem:
The current UI methods across views within the application, and for data export templates are painful to use.
Users are limited only to the available fields, and not all the fields relevant to the data set(s) of interest in the context.
Users also can not perform complex queries and sorting on information.
Data export templates are difficult to construct, given you have to select line by line for the fields you want.
Filters also aren't editable in an easy way. You have to load the filter, make the changes you want, test it, then save the filter with the exact same name as the one you want to update.
Impact:
Users can't get the information they want, in the way they want it, in a reasonable period of time with minimal effort.
This means store owners and managers spend more time on administrative work, rather than actions to grow revenue.
Suggested solution:
Wholesale replacement of the current method of Filters used within the Neto cPanel.
Users should be able to visually build their filters and queries, either by:
- A visual drag and drop interface, which allows them to select the fields they want to use for filtering from the relevant data tables; and
- The ability to use an SQL-like language (or SQL itself) for the purpose of writing more complex filters and data export templates, for use cases such as sorting the results using multiple columns, better fuzzy logic, etc.
This would remove the overly complex UI and UX of the filters as they are implemented today, which not only uses up a significant amount of screen real estate when exposed, but also is very difficult to navigate due to the sheer number of options and trying to find the one you need.
It would also put more power in the users hands, and reduce the need to seek outside development support and make substantial financial outlays for same, using data they already own, and need in a specific way to support their business.
