Expired quote

Dafna

how can i reopen an expired quote ?

 

it seems after the quote passes its expiry date, i lose it completely

i know i can change the number of days the quote will expiry but i do want it to expire after 7 days so the customer will no longer be able to pay it but i want to have access to it in case i want to open it make changes if needed and make it available to the customer again

i have tried cloning an expired quote but it doesn't show up in the customer account ..

thanks

 

 

Erik Merkley

I've never encountered Neto automatically deleting quotes, @Curtis Perri?  might have to clarify how this behaviour is controlled.

 

As a workaround, it looks like you can set the number of days quotes actually expire separately to the text on the printed quote. So you could say "quote expires in 7 days" on the footer, but actually set Neto to a 60 day expiry so you can still access them.

 

Since I can't replicate the problem you'll need to experiment. These look like the relevant settings in Advanced Config:

QUOTE_DURATION

QUOTE_FOOTER

QUOTE_PENDING_EXPIRY