[User Management] Add a basic "Resend invitation" & User status

Julien Thiery

As an admin, one people out of 2 I invite for joining our account, following an invitation process.

• either by issue with the invitation email

• either by the over strictness of the password setup

• or because of our user who missed the initial email or take too much time before taking action.

It does not matter what is the initial source of the issue.

But If the people have missed the initial invitation, we even can't add them again:

• because despite they are not visible in our user list (in which case, we could delete them and inviting them again),

• when we try to invite them again, we have an error message saying the person has already been invited.

In short, we are blocked and what is making me mad as an Admin, is too loose so much time to onboard people

1. I am loosing time

2. Our users are loosing time

3. You are loosing money (I need to contact the success team or the support team)

As an User & Account Manager, i expect

• the list of all users- active or pending in the User List - VISIBLE

• the status of the users

  • Active

  • Pending

• For Active Users - their latest activity time (for monitoring proper use of Maropost)

• For Pending Users - add a basic "Resend Invitation" function

For helping you, please find a screenshot with suggestion, and 3 benchmarking (our social media software, and Atlassian)

thanks in advance