Knowledge Base

Neto By Maropost

Control Panel Management

Control Panel Navigation

The Maropost Commerce control panel is divided in the following way:

Number	Name	Definition
1	Tool bar	Contains a variety of system related information and tools including: Search bar Informational messages and notifications (e.g. number of days remaining on a trials) User Profile information (Change Password, Manage Subscription, Refer a Friend, View Webstore, Sign Out Help button (link to Maropost Commerce Cloud Support Hub).
2	Navigation pane	Navigation tool for locating pages within a webstore. Selecting an option from the Navigation pane may reveal an additional list of options from where a page can be selected and displayed.
3	Page	Displays information based on navigation from the Navigation pane.
4	Menu	Navigation tool for locating sections within a page. Selecting an option from a menu will move the page to the selected section.
5	Section	Information separated or divided within a page.

System Email Addresses

Tip: Every system email template can be customised in the email templates section of your control panel, including customising the From, To and BCC email addresses. If these have been customised, they will overwrite the below settings.

To set your system email addresses:

In your Maropost Commerce control panel navigate to Settings & tools > Business details.

Enter your system email address and/or BCC email address in the fields provided.

Configuration	Description
System e-mail address	The default From email address for all system generated emails and the default email recipient for contact forms.
BCC email address	System generated emails will be blind copied to this address, including all emails sent to customers from the control panel.

Dispute Emails

By default, when a customer lodges a dispute via the Customer Resolution centre and email is sent to the System e-mail address. This can be overridden by enabling the following options:

Configuration	Description
Turn on dispute email address	Dispute email address is the default address that Dispute messages go to.
E-mail for disputes to be sent	Customer dispute emails will be sent to this address.

In your Maropost Commerce control panel navigate to Settings & tools > All settings & tools.
Select Advanced Configuration.
In the Name field, search for USE_DISPUTE_EMAIL and select it.
Change the Value to Yes. Click Save Changes and then click Back to configuration Manager.
In the Name field, search for DISPUTE_EMAIL and select it.
Change the value to the email address you would like your dispute notifications to be sent to. Click Save Changes

Logos

You business logo is one of, if not the most important aspect of your front end design. Without an identifying logo it's difficult for your customers to remember your brand, thus not coming back to buy more!

A logo can provide a really quick insight into the type of brand you are, what you sell and to who.

A good logo is distinctive, appropriate, practical, graphic and simple in form. A logo should be able to be printed at any size and, in most cases, be effective without colour. A great logo essentially boils down to two things: great concept and great execution.

Depending on the type of business you are, and the stage your business is at, launching your Maropost Commerce webstore alongside a new or reviewed logo is an effective way to position yourself in your niche market.

When creating or reviewing your logo follow a process that ensures the final design meets the needs of your business. Research your industry and compare your logo with your competitors. Conceptualise your logo and develop it over time. Your logo is important and should take time.

When sitting down to design your logo, or to pass your ideas on to a designer, it's handy to keep the following core principles in mind:

Simple - Simplicity makes a logo design easily recognisable, versatile and memorable.
Memorable - Simplicity leads into memorability. A logo design, when simple, is easy to remember.
Timeless - A logo should still be effective and relevant 10, 20 or 30 years down the road.
Versatile - Your logo should be presentable in one colour or various colours & still recognisable when small or large.
Appropriate - How you present your logo should be appropriate for your intended audience. Child-like font style might be okay for a child clothing store or a toy store , but not for a supplement or camping store.

Recommended Website Logo Sizes

Most theme logos are responsive and will scale the logo between 350px and 450px. We recommend uploading a logo with a width of 350px. The height will then depend on how square you want the logo to display.

Customise Your Control Panel

Control Panel Theme

If you have multiple Maropost Commerce accounts it's recommended you change the theme of your control panel. This helps you identify which account you are logged into easily. To change your control panel theme:

In your Maropost Commerce control panel navigate to the Settings & Tools > All Settings & Tools.
Click the Control Panel link in the menu.
Click the Control Panel Settings link.

The Control Panel Branding section contains fields for changing the theme and logo.
Click the Cpanel theme dropdown menu and choose a new colour theme.
Try different themes to see which one you like best.
Scroll to the bottom of the page and click the Save Changes button.

Control Panel Logo

The logo that displays in your control panel in the bottom right corner can be updated to match your business:

In your Maropost Commerce control panel navigate to the Settings & Tools > All Settings & Tools.
Click the Control Panel link in the menu.
Click the Control Panel Settings link.
Click the Choose file button within the cPanel Logo field.
Navigate to the relevant logo and click the Open button.
Scroll to the bottom of the page and click the Save Changes button.