Feature Request
We would like to request that the ability to change the GST setting on an existing Sales Order be restored on the current Sales Order page.
Previously, on the legacy Sales Order page, there was a checkbox that allowed us to change an existing order between GST Inclusive and GST Exclusive when editing the order.
This functionality is important to our day-to-day business operations for the following reasons:
1. Overseas Customers
Customers from overseas can place orders directly through our website. These orders are initially created through the website, but we may need to edit the order afterwards and untick the GST setting where applicable.
Currently, once the order has been created, we cannot change this setting. The only workaround is to manually re-key the entire order, which is very time-consuming and creates an unnecessary risk of data-entry errors.
2. GST-Exclusive Invoices
We also have business customers and suppliers who require invoices to be issued excluding GST.
In these situations, we need to be able to edit the existing Sales Order and change the GST setting before generating the final invoice.