{
"version": "Release Release - 3.19.02",
"released": "March 2026",
"product": "Retail Express",
"summary": "Includes serial number recording enhancements, customer and account improvements, product and purchase order updates, mass upload validation improvements, and API sorting support, and fixes across background exports, webstore refunds, Shopify order processing, reporting, and sales calculations.",
"kbArticle": "/kb/articles/2395-release-notes-3-19-02",
"groups": {
"feature": {
"summary": "Featured changes and new capabilities in this release",
"items": [
{
"featured": true,
"title": "Serial Number Recording - Additional Enhancements",
"description": "Following the launch of the Serial Numbers feature, we are rolling out several related enhancements to complement the new functionality."
},
{
"featured": true,
"title": "Customer & Account Improvements",
"description": "The Payment Method and Outlet dropdowns on the Customer Account Payments screen now display options in alphabetical order, making it faster to find and select the correct option."
},
{
"featured": true,
"title": "Product & Purchase Order Improvements",
"description": "Resolved an issue where sell prices could be calculated differently when creating a product directly vs creating it from a Purchase Order."
}
]
},
"improvement": {
"summary": "Enhancements across serial number recording enhancements, customer and account improvements, product and purchase order updates, mass upload validation improvements, and API sorting support",
"items": [
{
"featured": false,
"title": "Serial Number Recording - Additional Enhancements",
"description": "Following the launch of the Serial Numbers feature, we are rolling out several related enhancements to complement the new functionality."
},
{
"featured": false,
"title": "Customer & Account Improvements",
"description": "The Payment Method and Outlet dropdowns on the Customer Account Payments screen now display options in alphabetical order, making it faster to find and select the correct option."
},
{
"featured": false,
"title": "Product & Purchase Order Improvements",
"description": "Resolved an issue where sell prices could be calculated differently when creating a product directly vs creating it from a Purchase Order."
},
{
"featured": false,
"title": "Mass Upload/Download Improvements",
"description": "Additional validation has been added to Product Mass Upload to prevent invalid data being imported."
},
{
"featured": false,
"title": "API Improvements",
"description": "The /products API endpoint now supports sorting by Created and Modified timestamps, making it easier for integrations to retrieve newly created or recently updated products."
}
]
},
"fix": {
"summary": "Resolutions across background exports, webstore refunds, Shopify order processing, reporting, and sales calculations",
"items": [
{
"featured": false,
"title": "Background Export Email Notifications Restored",
"description": "Fixed an issue where email notifications were not sent when background report exports completed."
},
{
"featured": false,
"title": "Webstore Refunds — Discount Error Fix",
"description": "Resolved an issue where the error “The refund amount exceeds the maximum permitted” could appear when refunding orders that included discounts."
},
{
"featured": false,
"title": "Shopify — Voucher Product Shipping Fix",
"description": "Resolved an issue where voucher products incorrectly triggered shipping during Shopify order processing."
},
{
"featured": false,
"title": "Style Performance Report — Season Filter Fixed",
"description": "Resolved an issue where the Season filter returned no results even when eligible products had valid sales."
},
{
"featured": false,
"title": "Sales Report - Balance Due Calculations Corrected",
"description": "Fixed an issue where the Sales Report Summary could show a negative Balance Due even when individual sales had no outstanding amounts."
}
]
}
}
}
