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Hi Giovanna,
Totally agree, I'll raise it with our guys - in the mean time if you could drop an entry into the request portal here:
https://galaxy.maropost.com/categories/neto-ideas
so we can match up with internal discussions RE: standing internal notes.
Best Regards,
Eddie Calaguas
On Wednesday, 14 January 2026, 7:17:45pm -0500, Morgan Sports Admin <admin@morgansports .com.au> wrote:
ⓘ [EXT]
Hi Eddie,
Would be beneficial to us, if you can maybe forward this idea to the product teams.
As the same way the customer instructions are seen in every order, this could be applied for internal notes as well – as we create plenty of orders from our backend.
See below: Customer Page
Anyways, thanks for your support.
Kind Regards, Giovanna
From: Support <support@maropost .com> Sent: Tuesday, 13 January 2026 4:28 PMTo: Morgan Sports Admin <admin@morgansports .com.au>Subject: Standing Internal Notes for Orders Based on Customer
Hi Giovanna,
Just confirmed with our team: For the following field in orders:
There is a way to set a default value for ALL orders, however setting up a default standing value for a specific customers orders only, similar to the Default Customer Instructions, unfortunately is not possible at this time.
Kind Regards,
Eddie SME / Specialist
