Let Customer Edit Their Quotes

Deactivated Member

Customer cannot edit their own quote. They have gone to the trouble and spent time entering address details etc and if they make one little mistake, they have to start the process all over again, or even worse, waste more time contacting me and waiting for a reply. Less phone calls and emails from customers asking me to change something on their quote. Huge waste of time making changes for a customer. They can login to their account and change everything, except a quote. I am an online shopper as well as a online business owner, and if I went to a site and could not edit my quote, the site would lose my business. Therefore I think it is safe to say I have lost sales because of this.