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Neto By Maropost Ideas
Greater report filtering
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Neto holds a lot of data on customers and their ordering habits. We pull various reports to inform our sales strategies and also for overall operational decisions e.g. is one state under-performing, should we hire a local agent to be on the ground in that state/country. It also gives us a lot of information about which user groups are performing well, wholesale vs. retail, online stores vs. physical stores. When you go to pull a report from Sales Orders / View All orders, there are a number of things you can filter on e.g. pick location, payment type etc - but you can't filter by user group or country. Adding a feature to filter by user group and country in the Orders section would save a lot of time for our sales and executive staff who currently have to use broad search filters such as 'date placed', export a huge data file and manually filter it to view orders for a particular user group or country. I know there are other reports that can be pulled from the reporting module, however none of them contain as much information as reports pulled straight from the order section. This upgrade would enable customers to better use the information stored in Neto to make decisions and inform sales strategies.
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