Ability to have multiple logins linked to the one customer account (for wholesal

Rachel Hunter (279)

Is it possible in Neto (or can it be made possible) to have multiple logins linked to one customer account?�E.g.

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1. AAA Marine Retail Business
   1. Owner login
   2. Staff 1 login
   3. Staff 2 login

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To be clear, all the logins would have the same access to see all previously placed orders, account details, saved carts (wish lists) quotes etc by all users linked to that one customer account.�

Currently, we could create individual logins for each of our retail customers' staff who needs one, but each user would only be able to see the past history & current cart data for orders placed/items added to cart/quotes created/wishlists saved by their own login.

As wholesale business, we sell to retail businesses who often have multiple staff working for them.�Some have multiple staff who login to our website to add items to cart, review the cart, finalise orders & submit.�Sometimes more junior staff will add the items to cart (these are often big orders) and a more senior staff member will review, finalise & submit the order.

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Some of our customers are telling us that they keep getting locked out of their account due to the incorrect username or password being entered 5 or more times (because they have multiple staff using the same login, and some probably enter typos when trying to login).�This becomes more of a problem when the email address linked to the login is for the inbox of a staff member who isn?t working that day.�Even if they re-set their password, they don?t know what it is until that staff member can email it to them.�

Rodney Joyce

This is really important. We are also wholesale/B2B and many of our clients own more than one store.

Some clients want all stores linked to the same account so we cannot set up separate accounts per store.

Ideally, it would be good to have the option to link a particular login to a preferred delivery address